Ombudsperson
Office of the Ombudsperson
是否有独立、中立和保密的替代性争议解决办公室. 该办公室的目的是协助家长/监护人, students, 和SPS学校或部门有解决问题的问题或担忧对SPS学生或SPS学校-家庭关系/伙伴关系产生负面影响. 这是一个解决问题的非正式的、真诚的选择, at the lowest level, when normal procedures have failed.
*请注意:Ombuds办公室将于 August 12th 2024 – August 30th 2024.我们将尽力按照收到的顺序和问题的紧急程度及时回复.
第一步:联系你的学校或中心办公室
Before reaching out to the Ombuds Office, 首先考虑联系你的学校校长或中心办公室讨论你的问题或担忧.
如果你不确定该联系谁,或者不愿意联系谁, please reach out to the Ombuds Office. Frequently contacted departments:
- Find your school contact
- Admissions/Enrollment
- Transportation
- Special Education
- Office of Student Civil Rights
- Department Directory
Step Two: Submit a Question or Concern
如果你已经联系了你的学校或中心办公室, 下一步是向监察员办公室提出问题或关切.
About the Office of Ombudsperson
As confidential, impartial, 以及独立的冲突管理专家, Ombuds提供响应和尊重的服务,旨在帮助解决问题, the development of options, 减少冲突的人力和组织成本——监察员致力于非正式地处理或解决正式渠道之外的个人和系统问题,并作为正式渠道的补充. They will listen to understand, help explore options, provide information, facilitate discussions as needed, make connections, track systemic trends, and make recommendations as appropriate.
Ombuds- also known as ombudsperson, 或申诉专员-被认为是替代性争议解决(ADR)的一种有价值的形式,并为组织及其成员提供重大利益.
For more info, see the resources below
- Check out this video: Who Are Ombuds?
- General Overview: What is an Ombuds
- 一般介绍幻灯片:什么是组织的ombud
- 有关SPS Ombuds服务的更多信息,请查看FAQ页面